PHOENIX, Ariz. (January 8, 2020) — To support continuous expansion of the Vālenz™ ecosystem and deliver solutions that meet the ever-evolving needs of their clients and partners, Valenz officials today announced the appointment of Tom Cox, MBA, as Vice President of Client Services. Cox joins the team in mid-January to lead the client services and business development support teams.
“Tom has a deep conviction for delivering service excellence and creating value for clients, partners and shareholders,” said Rob Gelb, Chief Revenue Officer. “His leadership experience and ability to leverage data for client solutions have positioned him well to head up our client services team.”
Cox says he has always been passionate about delivering service excellence because he believes great service is the key to strong, long-lasting relationships. In addition to overseeing client services – the first point of contact for the firm’s large and growing client base – Cox plays a key role in data-driven growth and development of existing business.
“With healthcare as complex as it is, I am really excited about the depth of Valenz analytics,” said Cox. “We have a great line of sight into client trends and needs, allowing us to pinpoint opportunities to truly bend the cost curve in healthcare.”
Having held a number of leadership positions in customer service, most recently at Philadelphia Insurance Companies and Aqua America, Cox brings extensive experience to his new role. He earned his master’s degree from Arcadia University in Pennsylvania after completing his bachelor’s degree in psychology from the State University of New York at Albany. He is also nationally certified in coaching, training and facilitation. His education, combined with more than a decade of versatile business experience, has inspired Cox to deliver creative approaches, fresh thinking and data-driven insights to service delivery.
Through a complete health administrative ecosystem, Valenz connects cost and quality data on a single-source, end-to-end analytics platform for smarter, better, faster healthcare. Serving self-insured employers, third-party claim administrators, brokers and benefit consultants, trust and labor organizations, stop-loss carriers, integrated healthcare delivery networks, and health/dental plan payers, Valenz solutions integrate data from comprehensive care management services (Valenz Care), high-value provider networks (Valenz Access), claim flow management (Valenz Claim) and solutions for payment integrity, revenue cycle management and eligibility compliance (Valenz Assurance) into the ecosystem. Valenz is backed by Great Point Partners.
About Great Point Partners
Great Point Partners (“GPP”), founded in 2003 and based in Greenwich, CT, is a leading healthcare investment firm, currently with approximately $1.8 billion of equity capital under management and 28 professionals, investing in the United States, Canada and Western Europe. GPP is currently making new private equity investments from GPP III. Great Point manages capital in private (GPP I, $156 million and GPP II, $215 million of committed capital, and GPP III which has $306 million in committed capital) and public (BioMedical Value Fund family, approximately $1.1 billion) equity funds. Great Point Partners has provided growth equity, growth recapitalization, and management buyout financing to more than 100 growing healthcare companies. The private equity funds invest across all sectors of the healthcare industry, with particular emphasis on biopharmaceutical services and supplies, outsourcing and alternate site care, pharmaceutical infrastructure and information technology-enabled businesses. The firm pursues a proactive and proprietary approach to sourcing investments and tuck-in acquisitions for its portfolio companies. For more information, visit www.gppfunds.com.