COVID-19 Resources and Business Continuity Plan

In response to growing concern over the spread of COVID-19 in the United States and abroad, Vālenz® has formed an internal task force to monitor the situation and take prompt, appropriate action as needed. We created this page as a resource to keep all Valenz customers, business partners and associates aware of the latest developments and how to maintain business continuity with our nationwide team.

Please use the information below as the COVID-19 situation continues to evolve. We will keep this page updated with the latest information as it becomes available.

Contacting Valenz

  • Where to send questions: Customers with questions related to possible or actual changes in policies, procedures or any other business-related functions as a result of COVID-19, please email:
  • Who to call for updates: We have established a new, toll-free phone line that anyone can call to hear a recording that outlines the latest information related to our COVID-19 business continuity processes and plans: (866) 362-6145

Documents & Information

Additional Resources

At Valenz, we are deeply committed to the health and wellness of our team and everyone we serve. Thank you for your partnership and understanding as we navigate this challenging situation.