Valenz Health - Terms of Use

Effective Date: Updated June 1, 2025

Acceptance of Terms

This Terms of Use agreement (“Agreement”) is a legally binding contract between you (“User,” “you,” or “your”) and Valenz Health® (“Valenz,” “we,” “our,” or “us”). It governs your access to and use of all services, software, websites, data, and content operated or provided by Valenz Health, including offerings previously branded as Healthcare Bluebook and Quantros (collectively, the “Services”). By accessing or using our Services, you agree to be bound by this Agreement, our Privacy Notice, and any additional policies. If you do not agree to these terms, do not use the Services.

 

Description of Services

Valenz Health provides integrated healthcare enablement services, including but not limited to:

  • Cost transparency tools (Healthcare Bluebook)
  • Provider quality ratings and CareChex® Awards (Quantros)
  • Care navigation and member engagement
  • Claims analytics, cost containment, and compliance solutions
  • Web portals, APIs, and SaaS platforms

Eligibility and Registration

You must be at least 18 years old to use our Services. If you are under 13, do not use our services or submit any personal information. If we learn we have collected information from a child under 13, we will delete it promptly.

 

If account registration is required, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

Restrictions on Use

The services are for personal and non-commercial use unless explicitly licensed for other purposes. You may not:

  • Reproduce, distribute, or publicly display content without permission.
  • Use the services for data mining, resale, or competitive intelligence.
  • Modify or reverse-engineer any software or data provided.
  • Use the content for marketing, proof of pricing, or human resources functions without appropriate licensure.

 

Intellectual Property Rights

All trademarks, logos, software, and content are the property of Valenz or its licensors. You may not copy, distribute, modify, or publicly display any material without prior written consent. Unauthorized use may result in legal action.

 

Medical Disclaimer

Information provided by the Companies is for educational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a healthcare provider regarding medical issues.

 

Privacy

Use of the services is also governed by the Companies’ privacy policies, which describe how your personal data is collected and used. Please review the applicable privacy notice before using the services.  If you are subject to HIPAA, your use may also be governed by a Business Associate Agreement (BAA).

 

Warranties and Disclaimers

The Services are provided “as is” and “as available.” Valenz disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted access.

 

Limitation of Liability

Valenz shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, epidemics, natural disasters, governmental orders, or internet service disruptions.

 

Valenz disclaims all liability for indirect, incidental, or consequential damages resulting from the use of or inability to use the services. In jurisdictions where limitations on liability are not allowed, liability will be limited to the extent permissible by law.

 

Indemnification

You agree to defend, indemnify, and hold harmless Valenz and its officers, employees, affiliates, and partners from any claims, liabilities, losses, or expenses arising out of your use of the Services or violation of this Agreement.

 

Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of Pennsylvania. All disputes must be brought exclusively in the state or federal courts located in Pennsylvania. You consent to the jurisdiction and venue of these courts.

 

Modifications to Terms

We may modify these Terms at any time. Updated terms will be posted on our website. Continued use of the Services constitutes acceptance of the revised Terms.

 

Termination

Valenz may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or for any operational reason. Upon termination, your right to use the Services ends immediately.

 

Export Control and Legal Compliance

You may not access or use the Services in violation of U.S. export laws or regulations. You represent that you are not subject to any U.S. government list of prohibited persons.

 

Entire Agreement

This Agreement, together with the Privacy Notice and any applicable license or service agreement, constitutes the entire agreement between you and Valenz with respect to the Services. If any provision is held invalid, the remaining terms shall remain in effect.

Contact Information

If you have questions or need to contact us, please use the following:
Email: support@valenzhealth.com
Mail: 22601 N. 19th Avenue, Suite 131, Pheonix, AZ 85027