Contact Us
We welcome every opportunity to assist you and answer your questions. Please complete the form below or, if preferred, reach out to us directly.
Vālenz Health® is committed to promoting Diversity, Equity and Inclusion.
If you are having trouble accessing or reading our website content or wish to speak with someone in a different language, please use the contact toll-free phone number provided below. If you’re deaf, hearing impaired, or have a speech disability, call 711 for assistance.
Toll-Free: 866-762-4455
General Contact Form
Contact Information
Accounts Payable
Please direct invoices to [email protected] or the Phoenix, AZ, office at the following location:
Valenz Health
22601 N. 19th Avenue, STE 131
Phoenix, AZ 85027
Accounts Receivable
Valenz Health invoices and accounts payable services are offered through our centralized service center in Phoenix.
Lockbox Remittance Addresses
Please direct physical payments to one of the following locations, depending on business unit:
Valenz Assurance (formerly Zebu Compliance Solutions)
Dept 349
PO Box 1000
Memphis, TN 38148
Valenz Care (formerly INETICO, LLC)
Dept 389
PO Box 1000
Memphis, TN 38148
Valenz Claim (formerly United Claim Solutions, LLC)
Dept. 374
PO Box 1000
Memphis, TN 38148
VPoint (formerly VerifPoint, fka CreDentals Services, Inc.)
Dept 434
PO Box 1000
Memphis, TN 38148
ValenzProteKHt, LLC d/b/a Valenz ProteKHt
Dept. 392
PO Box 1000
Memphis, TN 38148
Courier Deposits (FedEx, UPS, etc.):
For overnight physical payments delivered by couriers, please direct payments to one of the following locations, depending on business unit:
Valenz Assurance (formerly Zebu Compliance Solutions)
Whsl Lbx Dept 349
3451 Prescott Rd
Memphis, TN 38118
Valenz Care (formerly INETICO, LLC)
Whsl Lbx Dept. #389
3451 Prescott Rd.
Memphis, TN 38118
Valenz Claim (formerly United Claim Solutions, LLC)
Whsl Lbx Dept. #374
3451 Prescott Rd.
Memphis, TN 38118
VPoint (formerly VerifPoint)
Whsl Lbx Dept 434
3451 Prescott Rd
Memphis, TN 38118
ValenzProteKHt, LLC d/b/a Valenz ProteKHt
Whsl Lbx Dept. #392
3451 Prescott Rd.
Memphis, TN 38118
General Information
(866) 762-4455
[email protected]
Corporate Compliance and Privacy Officer:
[email protected]
Phone
Member & Clinical Advocacy (Valenz Care)
(877) 601-2200
Provider Networks & Contracts (Valenz Access)
(800) 834-2312
Payment Integrity & Claim Management (Valenz Claim)
(866) 762-4455
Compliance Management & Medical Coding (Valenz Assurance)
(888) 395-9029
Fax
(888) 452-6512