Care Value Optimizer
High quality, low costs via NaVcare Enhanced
Finally, there is a solution that triages network selection, care and treatment based on both the financial and health needs of the member. Introducing NaVcare Enhanced with Care Value Optimizer, a data-enabled tool used by Vālenz® navigators and nurses to swiftly identify the best care options available to members based on their income, location, benefits and health care need. NaVcare Enhanced with Care Value Optimizer tailors care to each member, offering provider networks that range from low-cost to no-cost options to Centers of Excellence (COE) pre-negotiated care bundles for those who don’t qualify for charity care. Our care guidance balances quality, utilization and cost with an emphasis on keeping members in-network at the highest possible level of quality care for the lowest cost. See how it works:
Here’s how it works:
- When members have a care need, they call into our NaVcare Enhanced phone line to engage with a NaVcare team member who will advocate for best care value.
- If the member is a match for the low-/no-cost opportunity, the navigator guides him/her through the necessary paperwork, scheduling, and selection of a provider prior to care, which can eliminate some or all of the member’s costs while reducing overall plan spend and lowering future stop loss premiums for the employer.
- If the member is not a match, the navigator evaluates alignment to one of our COE care bundles, covering thousands of procedures across the country from high-quality providers.
- If neither of the above is a good match, the Care Value Optimizer provides insight into the member’s available in-network options. Only as a last resort will the navigator select an out-of-network solution.
- All levels are wrapped with our Care Management Model to ensure best value and continuity of care.