Sales and Client Service
Engaging early and often for smarter, better, faster healthcare – that’s the promise that drives everything we do for our clients, starting with our very first point of contact. Meet the dedicated professionals behind Vālenz® Health sales and service excellence:
Nathan Nelson
Chief Revenue Officer
Nathan’s career includes 20+ years of proven success in sales and account management for the healthcare industry, primarily in the managed care segment. He has expertise in claim management, workers’ compensation, underwriting and sales management. Nathan graduated magna cum laude with an MBA in Business from Webster University in St. Louis, Missouri.
Jordan Hersh, MBA
Executive Vice President, Channel Distribution
Since 2007, Jordan’s career has been dedicated to solving cost-related healthcare challenges for employers and companies of all sizes. He leads innovation in channel distribution and has extensive experience in business development, strategic partnerships, product marketing, account management and sales strategy.
Kevin O’Donnell, MPA
Executive Vice President, Solution Strategy & Expansion
With more than a decade of expertise in operations, change management, payment integrity and claims quality, Kevin leads the expansion and integration of Valenz platform solutions for providers and payers. Previously Kevin was with Evolent Health and Navigant. He holds a master’s degree in Public Administration with an emphasis in health and human services from the University of Arizona.
Greg Edwards
Senior Vice President, Business Development
Greg’s career in the insurance business has spanned over three decades, with deep experience in the stop loss insurance market. His previous roles at the Brougher Agency, VASA Brougher, and IMG in underwriting, sales, and executive management prior to joining Certus Management Group have helped him cultivate his client-first approach to sales. Greg holds a bachelor’s degree from Indiana University.
Jennifer Graber, CEBS
Senior Vice President, Client Services
A champion of transparency with a passion for innovation, Jen brings 25-plus years of leadership in employee benefits, health insurance, business strategy, sales and client relations. She has held executive positions with TrueScripts Management Services, Mercer, Meritain Health, Welltok Inc., and Blue Cross Blue Shield in Nebraska. Based in Omaha, Jen earned bachelor’s and master’s degrees from the University of Nebraska and the CEBS from the Wharton School.
Brian Campbell
Vice President, Business Development
With his extensive track record of putting clients first to help them succeed, Brian is solutions-focused and dedicated to delivering results. His experience includes 20+ years leading national accounts in commercial insurance, workers’ compensation, reinsurance and more. He is a proud graduate of Kansas State University, where he studied Marketing and International Business.
Kaylee Davis
Vice President, Channel Distribution
With expertise in full claim review and an account management background with client-centered service, Kaylee consistently exceeds our client expectations. She has a degree in healthcare administration from the Brooks College of Health at the University of North Florida and a background in community healthcare.
Brian Miller
Director, Client Management, KISx
Brian spearheaded the development, implementation and operation of KIS Imaging when KISx Card, LLC partnered with his former company One Call, where he oversaw the Group Health diagnostic imaging program as Senior National Accounts Manager. He brings 20 years of management experience and excellence in client relationships to his role at Valenz. Brian has a bachelor’s degree in business administration from Montclair State University.
Brandy Robinson
Client Services Executive
With 15+ years in account management and client service, Brandy brings a creative mindset to client-focused solutions. She excels at building highly effective relationships that improve business and financial health for our providers and payers. Brandy has a degree in Human & Consumer Sciences from Ohio University.
Alex Ruiz
Client Services Executive
With two decades of account management experience including healthcare technology, Alex has a strong reputation for energized, client-focused service and a passion for delivering exceptional results across the full spectrum of client needs. He has a degree in International Business from Kean University.
Bernardo Sanchez
Client Services Executive
Bernardo brings over a decade of consulting and client relations experience in health insurance, benefits and digital health. His experience working with TPAs and in the carrier space taught him effective collaboration skills where he works closely with all stakeholders to devise strategies and implement actionable plans that yield measurable outcomes and tangible results.
Dennis Wheeler
Client Services Executive
With 25+ years of employee benefits, health insurance and specialty pharmacy experience, Dennis has worked with payers, employers, TPAs and health systems to identify and integrate innovative solutions using data analytics. Previously with Amber Specialty Pharmacy and Blue Cross Blue Shield of Nebraska, Dennis has a master’s degree from the University of Nebraska.
