Integrating Data and Service for Meaningful Results
As part of our URAC-accredited Vālenz Care suite of services for case management, disease management and utilization management, NaVcare combines insightful data with service delivery to improve care and lower costs. Based on ecosystem intelligence from multiple sources – including claim, pharmaceutical and demographic data – we tailor our NaVcare program to each employer and personalize services for each member.
Starting with high-touch member onboarding, we engage early and often using concierge-level navigation to empower individuals to make better health decisions while controlling costs, improving outcomes and enhancing their experience.
When integrated with the full Valenz ecosystem, real time insight allow us to pinpoint the 5-15% of claims that result in up to 70% of the employer’s health spend. As a result, NaVcare navigators can proactively identify members with complex, chronic conditions who may benefit from comprehensive care management, avoiding more serious and high-dollar events.
Providing a Central Hub for Care Coordination
NaVcare improves utilization, member satisfaction and health outcomes through effective education, collaboration and communication. Our navigators are coverage and benefits experts that use their detailed knowledge of the health plan, care plan and provider network to guide members toward high-quality, low-cost care and medication.