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Tom Cox, MBA, Joins Vālenz Team as Vice President of Client Services
/in Announcements, Featured/by Holly LawtonPHOENIX, Ariz. (January 8, 2020) — To support continuous expansion of the Vālenz™ ecosystem and deliver solutions that meet the ever-evolving needs of their clients and partners, Valenz officials today announced the appointment of Tom Cox, MBA, as Vice President of Client Services. Cox joins the team in mid-January to lead the client services and business development support teams.
“Tom has a deep conviction for delivering service excellence and creating value for clients, partners and shareholders,” said Rob Gelb, Chief Revenue Officer. “His leadership experience and ability to leverage data for client solutions have positioned him well to head up our client services team.”
Cox says he has always been passionate about delivering service excellence because he believes great service is the key to strong, long-lasting relationships. In addition to overseeing client services – the first point of contact for the firm’s large and growing client base – Cox plays a key role in data-driven growth and development of existing business.
“With healthcare as complex as it is, I am really excited about the depth of Valenz analytics,” said Cox. “We have a great line of sight into client trends and needs, allowing us to pinpoint opportunities to truly bend the cost curve in healthcare.”
Having held a number of leadership positions in customer service, most recently at Philadelphia Insurance Companies and Aqua America, Cox brings extensive experience to his new role. He earned his master’s degree from Arcadia University in Pennsylvania after completing his bachelor’s degree in psychology from the State University of New York at Albany. He is also nationally certified in coaching, training and facilitation. His education, combined with more than a decade of versatile business experience, has inspired Cox to deliver creative approaches, fresh thinking and data-driven insights to service delivery.
About Valenz
Through a complete health administrative ecosystem, Valenz connects cost and quality data on a single-source, end-to-end analytics platform for smarter, better, faster healthcare. Serving self-insured employers, third-party claim administrators, brokers and benefit consultants, trust and labor organizations, stop-loss carriers, integrated healthcare delivery networks, and health/dental plan payers, Valenz solutions integrate data from comprehensive care management services (Valenz Care), high-value provider networks (Valenz Access), claim flow management (Valenz Claim) and solutions for payment integrity, revenue cycle management and eligibility compliance (Valenz Assurance) into the ecosystem. Valenz is backed by Great Point Partners.
About Great Point Partners
Great Point Partners (“GPP”), founded in 2003 and based in Greenwich, CT, is a leading healthcare investment firm, currently with approximately $1.8 billion of equity capital under management and 28 professionals, investing in the United States, Canada and Western Europe. GPP is currently making new private equity investments from GPP III. Great Point manages capital in private (GPP I, $156 million and GPP II, $215 million of committed capital, and GPP III which has $306 million in committed capital) and public (BioMedical Value Fund family, approximately $1.1 billion) equity funds. Great Point Partners has provided growth equity, growth recapitalization, and management buyout financing to more than 100 growing healthcare companies. The private equity funds invest across all sectors of the healthcare industry, with particular emphasis on biopharmaceutical services and supplies, outsourcing and alternate site care, pharmaceutical infrastructure and information technology-enabled businesses. The firm pursues a proactive and proprietary approach to sourcing investments and tuck-in acquisitions for its portfolio companies. For more information, visit www.gppfunds.com.
‘Best People, Best Practices’: Vālenz Elevates HR Function with Appointment of New Vice President
/in Announcements, Featured/by ryan kesnerPHOENIX, Ariz. (January 6, 2020) — As healthcare companies grow and evolve, so too does the need for enhanced talent acquisition, employee engagement, cultural cohesion and more. Those and other HR functions are what Kevin Gorham, SPHR, SHRM-SCP, plans to address strategically in his new role as Vice President of Human Resources at Vālenz™.
“As the nation’s first fully integrated health administrative ecosystem, Valenz is charting significant growth, underscoring the need to invest in our human resources infrastructure,” said Larry Eisel, Chief Financial Officer. “Because much of our growth will continue to come from leveraging the integration of new and existing companies and partners into one synergistic ecosystem, we knew Kevin’s previous successes with corporate integration, employee engagement and cultural alignment made him the ideal fit to lead our human resources department.”
An award-winning human resources executive with 20 years’ experience leading organizations in such industries as healthcare, technology and financial services, Gorham describes his leadership style as a strategic business partnership model and says his guiding philosophy is “best people, best practices.” That approach has led to a career filled with corporate successes, from improving operations to achieving record-high employee engagement.
“For me, professional fulfillment comes from being part of a growing company, which brings many opportunities to evolve through innovative and forward-thinking practices,” explained Gorham. “I am honored to join the Valenz team and look forward to contributing to our ongoing success through excellence in human resources management and team support.”
Gorham has both a master’s and bachelor’s degree in English from Eastern Illinois University, where he learned the art and science of effective communication. Later, while at Household International (now part of HSBC Corporation), he received the company’s Award for Excellence for his work in human resources and employee communications. In his HR leadership role at Avnet, he was one of three finalists for the President’s Award for his work in talent management. Gorham is a Senior Certified Professional in Human Resources and an active member of the Society for Human Resources Management.
About Valenz
Through a complete health administrative ecosystem, Valenz connects cost and quality data on a single-source, end-to-end analytics platform for smarter, better, faster healthcare. Serving self-insured employers, third-party claim administrators, brokers and benefit consultants, trust and labor organizations, stop-loss carriers, integrated healthcare delivery networks, and health/dental plan payers, Valenz solutions integrate data from comprehensive care management services (Valenz Care), high-value provider networks (Valenz Access), claim flow management (Valenz Claim) and solutions for payment integrity, revenue cycle management and eligibility compliance (Valenz Assurance) into the ecosystem. Valenz is backed by Great Point Partners.
About Great Point Partners
Great Point Partners (“GPP”), founded in 2003 and based in Greenwich, CT, is a leading healthcare investment firm, currently with approximately $1.8 billion of equity capital under management and 28 professionals, investing in the United States, Canada and Western Europe. GPP is currently making new private equity investments from GPP III. Great Point manages capital in private (GPP I, $156 million and GPP II, $215 million of committed capital, and GPP III which has $306 million in committed capital) and public (BioMedical Value Fund family, approximately $1.1 billion) equity funds. Great Point Partners has provided growth equity, growth recapitalization and management buyout financing to more than 100 growing healthcare companies. The private equity funds invest across all sectors of the healthcare industry, with particular emphasis on biopharmaceutical services and supplies, outsourcing and alternate site care, pharmaceutical infrastructure and information technology-enabled businesses. The firm pursues a proactive and proprietary approach to sourcing investments and tuck-in acquisitions for its portfolio companies. Visit Great Point at www.gppfunds.com.
Vālenz Embeds Spiro into Ecosystem for Added Insights into Customer Needs
/in Announcements, Featured/by ryan kesnerPHOENIX, Ariz. (December 19, 2019) — With a laser focus on changing the trajectory of total healthcare spending, which surpassed $3.6 trillion in 2018 and is expected to rise 5.5% to exceed $3.8 trillion in 2019, Vālenz™ announced the integration of Spiro into its health administrative ecosystem.
As a proactive relationship management solution typically used to boost efficiency and effectiveness, Spiro provides Valenz teams with a transparent lens into new and existing client activity. The resulting insights quickly illuminate new ways to disrupt the cost curve for Valenz clients, which include self-insured employers, third-party claim administrators, brokers and benefit consultants, trust and labor organizations, stop-loss carriers, integrated healthcare delivery networks, and health/dental plan payers.
“By embedding Spiro into our business processes, we can extract meaningful data from client interactions, giving everyone across our enterprise actionable business intelligence to help our clients reduce their total cost of care,” said Rob Gelb, Chief Revenue Officer at Valenz. Spiro’s AI platform offers tremendous efficiencies for the Valenz team and, as Gelb explains, “It’s a game-changer for our clients because now we can consolidate their information across text messages, calls and documents to rapidly deploy new solutions for our clients.”
According to Adam Honig, CEO and co-founder of Spiro, companies that use Spiro’s AI-driven, proactive relationship management platform can expect to work smarter and close faster – and for innovative firms like Valenz, there are opportunities to take things to the next level. “I’m impressed at how Valenz is integrating our platform into its ecosystem to generate value well beyond their own benefit,” Honig said. “They are clearly a forward-thinking firm, using our platform to engage early and often to reduce the cost of healthcare for their clients.”
About Valenz
Through a complete health administrative ecosystem, Valenz connects cost and quality data on a single-source, end-to-end analytics platform for smarter, better, faster healthcare. Serving self-insured employers, third-party claim administrators, brokers and benefit consultants, trust and labor organizations, stop-loss carriers, integrated healthcare delivery networks, and health/dental plan payers, Valenz solutions integrate data from comprehensive care management services (Valenz Care), high-value provider networks (Valenz Access), claim flow management (Valenz Claim) and solutions for payment integrity, revenue cycle management and eligibility compliance (Valenz Assurance) into the ecosystem. Valenz is backed by Great Point Partners.
About Spiro.AI
Spiro is the first proactive relationship management platform. Natively built on artificial intelligence, Spiro provides a single solution encompassing traditional CRM, sales enablement and telephony. Spiro’s AI engine eliminates the need for data entry and proactively guides salespeople to the right actions at the right time. Customers report collecting 8 times more data, reaching 47% more prospects and closing 20% more deals after using Spiro. For more information, visit www.spiro.ai.
About Great Point Partners
Great Point Partners (“GPP”), founded in 2003 and based in Greenwich, CT, is a leading healthcare investment firm, currently with approximately $1.8 billion of equity capital under management and 28 professionals, investing in the United States, Canada and Western Europe. GPP is currently making new private equity investments from GPP III. Great Point manages capital in private (GPP I, $156 million and GPP II, $215 million of committed capital, and GPP III which has $306 million in committed capital) and public (BioMedical Value Fund family, approximately $1.1 billion) equity funds. Great Point Partners has provided growth equity, growth recapitalization and management buyout financing to more than 100 growing healthcare companies. The private equity funds invest across all sectors of the healthcare industry, with particular emphasis on biopharmaceutical services and supplies, outsourcing and alternate site care, pharmaceutical infrastructure and information technology-enabled businesses. The firm pursues a proactive and proprietary approach to sourcing investments and tuck-in acquisitions for its portfolio companies. Visit Great Point at www.gppfunds.com.